993ok Terms and Conditions

1 Introduction and Acceptance

By using the 993ok website and all associated services ("Platform"), you confirm that you have fully read, understood and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the Platform.

The 993ok Platform is intended only for individuals aged 21 and above. By completing registration, you declare that you are at least 21 years old and that you are participating on this Platform voluntarily.

993ok reserves the right to amend these terms at any time with reasonable notice. Continued use of the Platform after amended terms are published will be considered acceptance of the new terms.

2 Account Registration and Eligibility

2.1 Registration Requirements

To open an account at 993ok, you must meet the following conditions:

• You must be at least 21 years of age.
• You must not be a resident of any country or region where online betting is legally prohibited.
• Only one account per person is permitted. If multiple accounts belonging to the same person are found, both accounts will be closed.
• All information provided during registration must be accurate, complete and up to date.
• The account must be used for personal use only — placing bets on behalf of a third party or sharing an account is prohibited.

2.2 Identity Verification (KYC)

993ok may at any time request a national identity card, passport or other government-issued document to verify your identity. Failure to provide the required documents in a timely manner may result in temporary suspension of your account.

2.3 Account Security

You are solely responsible for keeping your login credentials (username and password) completely confidential. You are fully responsible for all activity carried out through your account. If you suspect any unauthorised access, notify us immediately via live chat.

3 Financial Transactions and Payments

3.1 Deposit

The following methods are currently accepted for depositing funds at 993ok: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳100 for each method.

Deposited funds must come from a legitimate source and from your own account only. Depositing through a third-party payment account is strictly prohibited.

3.2 Withdrawal

The minimum withdrawal amount from 993ok is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. However, withdrawals may be delayed until identity verification is complete or during a security review.

• When withdrawing, you must use a method consistent with your deposit method.
• All wagering requirements attached to a bonus must be met before withdrawal.
• Withdrawals may be placed on hold in cases of suspicious activity.

3.3 Currency

All transactions on the 993ok Platform are conducted in Bangladeshi Taka (BDT / ৳).

4 Bonus and Promotion Policy

4.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. To claim this bonus, the total bonus amount must be wagered 10 times. For example, depositing ৳1,000 gives you a ৳1,000 bonus, and you must place a total of ৳2,000 × 10 = ৳20,000 in bets.

4.2 General Bonus Terms

• A bonus may only be claimed once — per person, per household or per IP address.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after wagering requirements have been completed.
• If wagering is not completed before the bonus expires, the bonus will be forfeited.
• 993ok reserves the right to modify or cancel any promotion at any time.
• If bonus abuse is found, the account may be closed.

4.3 VIP Program

The 993ok VIP Program has three tiers. The Bronze tier offers up to 0.3% weekly cashback, the Silver tier offers up to 0.7%, and the Gold tier offers up to 1.0% weekly cashback. Higher tiers can be reached through continued active participation and play.

5 Betting Rules and Gaming Policies

5.1 General Betting Rules

You may participate in various sports events, casino games and other betting opportunities displayed on the 993ok Platform. Once any bet is confirmed, it cannot be changed or cancelled.

• All bet settlements will be handled in accordance with 993ok's own rules and the applicable provider's regulations.
• If a bet is accepted incorrectly due to a technical issue, 993ok reserves the right to void that bet.
• Maximum bet limits may vary depending on the specific game or event.
• For cricket, football, beach volleyball and any other sports betting, bet settlement may be pending until the event result is officially confirmed.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in permanent account closure with full balance forfeiture:

• Match fixing or placing bets using insider information.
• Bonus abuse or attempting to artificially fulfil wagering requirements.
• Using software bots or automated methods to place bets.
• Claiming the same promotion from multiple accounts.
• Money laundering or conducting transactions using funds from illegal sources.

6 Privacy and Data Protection

993ok places the highest priority on protecting your personal information. Our Platform uses SSL encryption technology to keep all your transactions and personal data secure.

We use your information solely for platform operations, identity verification, fraud prevention and fulfilling legal obligations. Your information is not sold to third parties. For more details, please read our Privacy Policy.

7 Responsible Gaming Commitment

993ok believes that betting and gaming should be a form of entertainment — not a source of income. We take full responsibility in this regard.

• You can set your own deposit limit, bet limit or session time limit yourself.
• Temporary or permanent self-exclusion is available if needed.
• If you feel that gambling is having a negative impact on your life, contact our 24/7 live chat immediately.

For more information on responsible gaming, please visit our Responsible Gaming page.

8 Intellectual Property Rights

All content published on the 993ok website — logos, brand names, text, graphics, designs, software — is the intellectual property of 993ok or the relevant licensor. Republishing, modifying or using these materials for commercial purposes without prior permission is strictly prohibited.

9 Limitation of Liability

993ok strives at all times to provide accurate and uninterrupted service. However, service may be disrupted due to technical issues, network outages or other unforeseen circumstances. In such situations, 993ok will not be liable for any financial or other losses.

If incorrect odds or payouts are generated due to a technical error, 993ok reserves the right to void or correct the affected bet.

10 Account Closure and Termination

10.1 Closure by User

You may close your account at any time by submitting a request via our live chat. It is recommended that you wait for all pending bets to be settled before closing your account.

10.2 Closure by Platform

993ok reserves the right to suspend or permanently close an account for the following reasons:

• Registering with false information.
• Engaging in fraudulent or suspicious activity.
• Serious breach of these terms and conditions.
• Being suspected of money laundering or illegal activity.

11 Dispute Resolution Process

If you have a complaint, please first contact us via our 24/7 live chat or by email at [email protected]. We consider every complaint with the utmost care.

993ok is committed to resolving all issues through direct communication with you. If a mutual agreement cannot be reached on the matter, further steps will be taken in accordance with applicable law.

12 Miscellaneous and Final Provisions

If any clause of these terms is found to be unenforceable under applicable law, only that clause will be invalidated and all remaining clauses will remain fully in effect.

Failure by 993ok to exercise any right at a given time will not be considered a waiver of that right. These terms have been prepared in the Bengali language and the Bengali version shall be considered final and binding.

For any questions or assistance, contact us via our 24/7 Bengali live chat or by email at [email protected].